Onenergy App
We respect your decision to manage your data. If you choose to delete your account from Onenergy App, please follow the steps below. This action is irreversible, and all your data will be permanently deleted.
Steps to Request Account Deletion:
- Log In: Sign into your account on the Onenergy App.
- Submit a Request: Navigate to the ‘Settings’ section of your account and select the ‘Account’ -> ‘Delete Account’ option. You can also directly contact us at [email protected] to initiate the process.
- Verification: For your security, we may require additional verification to confirm your identity.
- Confirmation: After verifying your identity, we will process your request and send you an email confirming the deletion of your account.
What Happens When You Delete Your Account?
- Immediate Data Deletion: Your account and all associated personal data will be permanently deleted from our servers as soon as you confirm the deletion request.
- Data Types Deleted: This includes your profile information, user preferences, usage data, and any other personal data collected using the Onenergy App.
- No Data Retention: Unlike some services, we do not retain any personal data after account deletion. However, anonymized, non-personal data may be retained for analytical and reporting purposes.
- Irreversible Process: Please be certain about your decision, as this process is irreversible, and you will not be able to recover your account or any data after deletion.
Need Help?
If you have any questions or need help with the account deletion process, our support team is here to assist. Please contact us at [email protected].